Develop the implementation project plan and officially start projects by conducting kick off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan. Work with the sales team as the contract is si

Lead team meetings Training and process improvement Mentorship NET (New Employee Training) Reverse Shadows Become a Buddy for New Hires Complexity Electric package (TOU, KVAR, Demand, Net Metering) UB Multiple Cycle go lives 20,000+ UB accounts Ability to handle escalations and create resolutions for red flags and roadblocks Ability to implement AR conversions, manual set

Engineer and maintain systems that support core Cloud Infrastructure Services. Automate operational tasks and the gathering of service level indicators. Research complex technical problems, formulate recommendations, and build technically sound and scalable solutions, gather ROI details and advising Leadership. Interact with the DevOps and Engineering teams, on new projec

Support the process of standardizing and streamlining annual and ad hoc information security audits and assessments in compliance with FedRAMP, CJIS, SSAE 18 SOC 1 and SOC2 PCI and other requirements as necessary Conducting comprehensive risk assessments to identify potential security threats and vulnerabilities within the organization's systems, networks, and processes.

Provide professional services such as consultation, software readiness, and education at a high level to clients on Tyler software products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on software functionality as well as on data entry, system administration, user security, and user permissions. Perform consultation/analysis o

Updates existing content that can be repurposed for use as product information, online help, training materials, e learning components, support content, proposals, policies/procedur es, and other knowledge assets. Works closely with the manager to plan and schedule projects and with other department staff to ensure consistent and accurate information. Produces content tha

The Software Support Representative must be able to Communicate professionally, clearly, and appropriately with clients and coworkers. Determine the urgency of issues for each client and their placement in the prioritization of issues for their entire group of assigned clients. Solve problems effectively in an ever evolving environment. Demonstrate proficient knowledge of

Do you ever wonder how government agencies gather and analyze massive amounts of data? Or perhaps why your property is appraised at a certain value? Do you like making dynamic applications using modern tech stacks? Then join our Appraisal & Tax team at Tyler Technologies to help build the future of modern property appraisal solutions. Have a real impact as a core member o

Develop the implementation project plan and officially start projects by conducting kick off meetings with clients and other staff as needed for the largest/most complex/enterprise wide projects. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow th

What you will do Create lasting impact by building and continuously improving our Angular based products. Work within the engineering team on designing and developing core product functionality. Contribute to the design of features and provide thought leadership by taking into consideration business requirements, data needs, performance, scalability, and user experience.

Work as part of a fast paced team to perform object oriented application development using entellitrak as the foundation Analyze functional requirements and troubleshoot application code issues utilizing entellitrak and other Tyler Technologies proprietary software, tools, and technologies Work closely with other developers and quality assurance engineers to create fixes

Initial project setup; preparing the project for the next step in the project assignment New contract review and routings Review and follow up of PMO Suggestion and Maintenance queue Assist the accounting team in locating project documentation when closing out a project Perform project research and providing proposal to management Conduct "forensic project management" to

Manage the Support team efficiently and effectively to meet the set service goals Direct management and supervision of support staff to include Recognition of positive performance Address performance issues and areas in need of improvement directly and timely Conduct annual performance reviews, setting goals and regular check ins to ensure they are met Work with each empl

Provide professional services such as consultation and education to clients on Tyler product APIs and data exchange tools. Design and conduct knowledge transfer sessions on site or through webinars. Perform consultation/analysis of client business model to identify and document client requirements regarding integration with in scope Tyler products. May identify and docume

Property Data Collector, Appraisal Services Apply Online Work with our technology driven solutions for property assessment and tax software and mass appraisal services. From data collection to computer assisted mass appraisal to tax billing and collections, you can help develop property and recording solutions for the public sector. Location Scranton, Pennsylvania Travel